So much of today’s technology is driven by end users and consumer technology rate and pace is becoming more important than business adoption. Net result? Consumers are both more informed, more empowered and want a seat at the technology table. That’s why I advice CEOs to think about CES in my latest Computerworld column.
“Today’s business users tend not to make a distinction between business and personal technology. In fact, they have become the early adopters of technology, and more and more it is common for their personal technology to be superior to what they use at work. At home, they have become accustomed to doing tasks that were once the exclusive province of IT workers.
In middle-class American homes today, you will likely find several networked PCs. The household’s tech savvy members take on roles pretty much equivalent to CIO and help desk manager. Little Susie and Johnny might still be expected to make their beds and take out the trash, but they might also get chores like updating all the computers with the latest security patches.”